Support Category: User Account | Account Portal Switch


Specialist Notes:


For inquiries regarding the possibility of having access to both DisasterReady and NonProfitReady, kindly advise that accounts can only be associated with one portal or the other.


Advise the user that having a DisasterReady account would allow access all the NonProfitReady programs along with the complete DisasterReady catalog.


If they insist that they need access to both portals, explain that they can open separate accounts for each but will have to use two different email addresses.


Standard Response: